Apple Customer Care on Twitter

@Kylecolgan19 Hi, thanks for reaching out to us. We are happy to look into this with you. Please meet us in DM so w… https://t.co/itBSQL1vuQ - Apr 19, 2023
@Mo7a_R We can help. Subscriptions have to be initiated by your account . If you initiate a trial and the trial end… https://t.co/ReXgYGfv8k - Apr 19, 2023
@ianpatton2319 Thanks for reaching out. We’d be happy to assist with your notifications today. Send us a DM to get… https://t.co/ptBRTUwE84 - Apr 19, 2023
@KyMamaKS We’d be happy to help you! Please send us a Direct Message to let us know which devices you are using w… https://t.co/p5YqT5wfMv - Apr 19, 2023
@flightspice We’d be happy to help here. With the latest iOS features, you can change the font and color of the clo… https://t.co/1sYYCrIDDK - Apr 19, 2023
@zaetoven23 Your iPhone battery is dependent on how your device is used. You can follow the tips here to get the m… https://t.co/xydlYVi0XH - Apr 19, 2023
@Daniel_jordison We’d like to collect your feedback about these iOS features. Please use the following link to subm… https://t.co/eGOkhZ47BX - Apr 19, 2023
@Hkl1786086 Activation Lock keep your iPhone secure just in case it is lost or stolen. https://t.co/cyCN0GiBmE You… https://t.co/NJBHnC87QN - Apr 19, 2023
@clowdystars Hi there, and thanks for reaching out! We understand that you’re attempting to connect Bluetooth devic… https://t.co/bUfRUWGUME - Apr 19, 2023
@SaifSaToOOoF We look forward to speaking with you in DM. https://t.co/GDrqU22YpT - Apr 19, 2023

Apple

Apple is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. Its hardware products include the iPhone smartphone, the iPad tablet computer, the Mac personal computer, the iPod portable media player, the Apple Watch smartwatch, and the Apple TV digital media player. Apple's consumer software includes the macOS and iOS operating systems, the iTunes media player, the Safari web browser, and the iLife and iWork creativity and productivity suites. Its online services include the iTunes Store, the iOS App Store and Mac App Store, Apple Music, and iCloud.

Popular products

iPhone
iPad
iMac
Mac Pro
Macbook
Macbook Pro
iTunes
iCloud

Common complaints

A common complaint about Apple stores is the long wait for appointments at the Genius Bar. Having to make an appointment in the first place is also a common concern.

Long repair times for Apple gadgets, or unexpectedly expensive costs for fixing Apple devices are other annoyances for customers.

How to complain about Apple

Apple don't have a 'Complaints Department' - however they do recommend you deal with a representative in person at one of their 'Genius Bars' - you can make a reservation online at your nearest store using the link below.

Alternately, some people have reported success by using the email address or phone numbers below.

Apple complaints contacts

Call Beats Customer Care on (800) 442–4000
Visit Genius Bar (Customer Support)
Call Headquarters on (408) 996–1010
Call U.S. iPhone technical support on (800) MY–IPHONE (800–694–7466)
Call U.S. iPod, Mac and iPad technical support on (800) APL–CARE (800–275–2273)
Tweet Apple Customer Care
Tweet Apple

Comments

Use this comments section to discuss problems you have had with Apple, or how they have handled your complaints. Initial complaints should be directed to Apple directly. You can find contact details for Apple above.

Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Apple as these comments will not be approved.

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