Airline Complaints

Air China Limited is the flag carrier and one of the major airlines of the People's Republic of China, with its headquarters in Shunyi District, Beijing. Air China's flight operations are based at Beijing Capital International Airport. In 2013, the airline carried 51 million domestic and international passengers with an average load factor of 81%.

Air France, stylized as AIRFRANCE, is the French flag carrier headquartered in Tremblay-en-France,. It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global airline alliance. As of 2013 Air France serves 36 destinations in France and operates worldwide scheduled passenger and cargo services to 168 destinations in 93 countries and also carried 46,803,000 passengers in 2015. The airline's global hub is at Charles de Gaulle Airport, with Orly Airport, Lyon–Saint Exupéry Airport, Marseille Provence Airport, Toulouse Blagnac Airport, and Nice Côte d'Azur Airport serving as secondary hubs. Air France's corporate headquarters, previously in Montparnasse, Paris, are located on the grounds of Charles de Gaulle Airport, north of Paris.

Air France–KLM is a Franco-Dutch airline holding company incorporated under French law with its headquarters at Charles de Gaulle Airport in Tremblay-en-France, near Paris. The group has offices in Montreuil, Seine-Saint-Denis, Paris, and in Amstelveen, Netherlands. Air France–KLM is the result of the merger in 2004 between Air France and KLM. Both Air France and KLM are members of the SkyTeam airline alliance. The company's namesake airlines rely on two major hubs, Amsterdam Airport Schiphol and Paris–Charles de Gaulle Airport. Air France–KLM Airlines transported 87.3 million passengers in 2014.

Alaska Airlines is an American airline based in the Seattle metropolitan area, Washington. Before this they were McGee Airways in 1932, offering flights from Anchorage, Alaska. Today, Alaska has flights to more than one hundred destinations in the contiguous United States, Alaska, Hawaii, Canada, Costa Rica and Mexico. The airline is a major air carrier and, along with its sister airline Horizon Air, is part of the Alaska Air Group. The airline has been ranked by J. D. Power and Associates as having the highest customer satisfaction of the traditional airlines for nine consecutive years.

All Nippon Airways Co., Ltd., also known as Zennikkū or ANA, is the largest airline in Japan. Its headquarters are located at Shiodome City Center in the Shiodome area of Minato, Tokyo, Japan. It operates services to both domestic and international destinations and had more than 20,000 employees as of March 2016. In May 2010, ANA's total passenger traffic was up year-on-year by 7.8%, and its international services grew by 22% to 2.07 million passengers in the first five months of 2010. ANA's main international hubs are at Narita International Airport outside Tokyo and Kansai International Airport outside Osaka. Its main domestic hubs are at Tokyo International Airport, Osaka International Airport, Chūbu Centrair International Airport, and New Chitose Airport.

Allegiant Air is an American low-cost airline owned by Allegiant Travel Co. that operates scheduled and charter flights. Allegiant Travel Company is a publicly traded company with 2,848 employees and over $2.6 billion USD market capitalization. The corporate headquarters are in Summerlin, Nevada, a suburban community of Las Vegas.

American Airlines, Inc., commonly referred to as American, is a major American airline headquartered in Fort Worth, Texas. It is the world's largest airline when measured by fleet size, revenue, and scheduled passenger-kilometres flown, and the second largest by number of destinations served. American together with its regional partners operates an extensive international and domestic network with an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries.

Delta Air Lines, Inc. is a major American airline, with its headquarters and largest hub at Hartsfield–Jackson Atlanta International Airport in Atlanta, Georgia. The airline along with its subsidiaries and regional affiliates operate over 5,400 flights daily and serve an extensive domestic and international network that includes 319 destinations in 54 countries on six continents, as of October 2016. Delta is one of the four founding members of the SkyTeam airline alliance, and operates joint ventures with Air France-KLM, Alitalia, Virgin Atlantic, and Virgin Australia. Regional service is operated under the brand name Delta Connection.

The airline was established in 1967 by Herb Kelleher and adopted its current name in 1971. The airline has more than 52,000 employees as of July 2016 and operates more than 3,900 departures a day during peak travel season. As of 2014, it carried the most domestic passengers of any U.S. airline. As of July 2016, Southwest Airlines has scheduled services to 98 destinations in the United States and seven additional countries with service to three airports in Cuba expected to begin later this year, subject to governmental approvals.

Spirit Airlines, Inc. is an American ultra-low-cost carrier, headquartered in Miramar, Florida. Spirit operates scheduled flights throughout the United States and in the Caribbean, Mexico, Latin America, and South America. Spirit's two major hubs are in Fort Lauderdale, Florida, and Detroit, Michigan. Major focus cities include Dallas–Fort Worth, Las Vegas, Chicago, Houston, Atlantic City, and Myrtle Beach.

United Continental Holdings, Inc., commonly referred to as United, is a major American airline headquartered in Chicago, Illinois. It is the world's largest airline when measured by number of destinations served, operates a comprehensive domestic and international route network, and has significant presence in the Asia-Pacific region. In the late 1920s, just prior to the use of the United Airlines name, The Boeing Company, currently one of the world's largest aircraft manufacturers, operated a predecessor airline. United was previously known as United Air Lines.