Automotive Complaints

ACE Rent a Car is a privately held business founded in 1966 by Robert Sorenson. Sorenson began with two car washes in Indianapolis and added 10 Volkswagens to meet the rental needs of the surrounding neighborhoods. The rental business grew organically under the Airways Rent A Car brand. Sorenson expanded to the Indianapolis International Airport, renting vehicles as part of the now defunct American International franchise system from 1969 to -1985.

Advantage Rent a Car is a car rental company headquartered in Orlando, Florida. The brand was acquired in early 2014 by Catalyst Capital Group Inc. Advantage operates from 40 locations servicing airports and five additional satellite locations in hotels in Hawaii and Las Vegas and has a fleet of approximately 23,000 cars, ranging from economy cars to SUVs. Advantage primarily services the leisure segment of the rental car market and predominantly operates in key domestic leisure destinations, including California, Florida,Texas, Colorado, Hawaii and Arizona.

Alamo Rent a Car is a car rental agency in the United States. Based in Clayton, Missouri, it has branches across North America, South America, Africa, Europe, and Oceania.

Alfa Romeo Automobiles S.p.A. is an Italian car manufacturer, founded as A.L.F.A. ("Anonima Lombarda Fabbrica Automobili" on June 24, 1910, in Milan — and involved in car racing since 1911.

Audi AG is a German automobile manufacturer that designs, engineers, produces, markets and distributes luxury vehicles. Audi oversees worldwide operations from its headquarters in Ingolstadt, Bavaria, Germany. Audi-branded vehicles are produced in nine production facilities worldwide.

Bentley Motors Limited is a British company that designs, develops, and manufactures luxury motorcars which are largely hand-built. It is a subsidiary of Volkswagen AG. Now based in Crewe, England, Bentley Motors Limited was founded by W. O. Bentley on 18 January 1919 in Cricklewood, North London. Bentley cars are sold via franchised dealers worldwide, and as of November 2012, China was the largest market.

Bayerische Motoren Werke AG, usually known under its abbreviation BMW, is a German luxury vehicle, motorcycle, and engine manufacturing company founded in 1916. Headquartered in Munich, Bavaria, Germany. BMW owns Mini cars and is the parent company of Rolls-Royce Motor Cars. BMW produces motorcars under the BMW Motorsport division and motorcycles under BMW Motorrad, and plug-in electric cars under the BMW i sub-brand and the "iPerformance" model designation within the regular BMW lineup. It is one of the best-selling luxury automakers in the world. The company is a component of the Euro Stoxx 50 stock market index.

Robert Bosch GmbH, or Bosch, is a German multinational engineering and electronics company headquartered in Gerlingen, near Stuttgart, Germany. It is the world's largest supplier of automotive components measured by 2011 revenues. The company was founded by Robert Bosch in Stuttgart in 1886. Bosch is 92% owned by Robert Bosch Stiftung.

Bugatti Automobiles S.A.S. is a French high-performance luxury automobiles manufacturer and a subsidiary of Volkswagen AG, with its head office and assembly plant in Molsheim, Alsace, France. Volkswagen purchased the Bugatti trademark in June 1998 and incorporated Bugatti Automobiles S.A.S. in 1999.

Buick, formally the Buick Motor Division, is an upscale automobile brand of the American manufacturer General Motors. For much of its existence in the North American market, Buick has been marketed as a premium automobile brand, selling luxury vehicles positioned above GM's mainstream brands, e.g. Chevrolet, while below the flagship luxury Cadillac division.

Cadillac, formally the Cadillac Motor Car Division, is a division of the U.S.-based General Motors that markets luxury vehicles worldwide. Its primary markets are the United States, Canada, and China, but Cadillac-branded vehicles are distributed in 34 additional markets worldwide. Historically, Cadillac automobiles have always held a place at the top of the luxury field within the United States. In 2014, Cadillac's U.S. sales were 170,750 vehicles.

Chevrolet, colloquially referred to as Chevy and formally the Chevrolet Division of General Motors Company, is an American automobile division of the American manufacturer General Motors. Louis Chevrolet and ousted General Motors founder William C. Durant started the company on November 3, 1911 as the Chevrolet Motor Car Company. Durant used the Chevrolet Motor Car Company to acquire a controlling stake in General Motors with a reverse merger occurring on May 2, 1918 and propelled himself back to the GM presidency. After Durant's second ousting in 1919, Alfred Sloan, with his maxim "a car for every purse and purpose," would pick the Chevrolet brand to become the volume leader in the General Motors family, selling mainstream vehicles to compete with Henry Ford's Model T in 1919 and overtaking Ford as the best-selling car in the United States by 1929.

Daimler AG is a German multinational automotive corporation. Daimler AG is headquartered in Stuttgart, Baden-Württemberg, Germany. As of 2014, Daimler owns or has shares in a number of car, bus, truck and motorcycle brands including Mercedes-Benz, Mercedes-AMG, Smart Automobile, Freightliner, Western Star, Thomas Built Buses, Setra, BharatBenz, Mitsubishi Fuso, MV Agusta as well as shares in Denza, KAMAZ, Beijing Automotive Group. The Maybach brand was closed at the end of 2012, but was revived in April 2015 as "Mercedes-Maybach", an ultra luxury edition of the Mercedes-Benz S-Class. In 2015 Daimler sold 2.9 million vehicles. By unit sales, Daimler is the thirteenth-largest car manufacturer and second-largest truck manufacturer in the world. In addition to automobiles, Daimler manufactures buses and provides financial services through its Daimler Financial Services arm. The company is a component of the Euro Stoxx 50 stock market index.

Dollar Rent a Car was founded in 1965 by Henry Caruso in Los Angeles, California. In 1990 it was acquired by Chrysler. Dollar has more than 647 worldwide locations in 53 countries, with a significant presence in Europe, the Caribbean and Latin America, including more than 358 in the United States and Canada.

Enterprise Rent-A-Car is an American car rental company headquartered in Clayton, Missouri, United States in Greater St. Louis. In addition to car rental, Enterprise also oversees commercial fleet management, used car sales, and commercial truck rental operations.

Enterprise Holdings, Inc. is an American holding company headquartered in Clayton, Missouri. It is the parent company of car rental companies Enterprise Rent-A-Car, National Car Rental, Alamo Rent a Car, and Enterprise CarShare. The holding company was formed in 2009 as a result of Enterprise Rent-A-Car's 2007 acquisition of Vanguard Automotive Group, the parent company of National Car Rental and Alamo Rent a Car. Enterprise ranks as the largest car rental company in the United States. The company sells its used cars through Enterprise Car Sales. It is owned by the Taylor family

Ford Motor Company commonly referred to simply as Ford is an American multinational automaker headquartered in Dearborn, Michigan, a suburb of Detroit. It was founded by Henry Ford and incorporated on June 16, 1903. The company sells automobiles and commercial vehicles under the Ford brand and most luxury cars under the Lincoln brand. Ford also owns Brazilian SUV manufacturer, Troller, and Australian performance car manufacturer FPV. In the past it has also produced tractors and automotive components. Ford owns a 2.1% stake in Mazda of Japan, an 8% stake in Aston Martin of the United Kingdom, and a 49% stake in Jiangling of China. It also has a number of joint-ventures, one in China, one in Taiwan, one in Thailand, one in Turkey, and one in Russia. It is listed on the New York Stock Exchange and is controlled by the Ford family, although they have minority ownership.

General Motors Company, commonly known as GM, is an American multinational corporation headquartered in Detroit, Michigan, that designs, manufactures, markets, and distributes vehicles and vehicle parts, and sells financial services. The current company, General Motors Company LLC, was formed in 2009 as a part of its 2009 bankruptcy restructuring, after the bankruptcy of General Motors Corporation. The new company purchased the majority of the assets of "old GM", including the name "General Motors".

GMC, formally the GMC Division of General Motors LLC, is a division of the American automobile manufacturer General Motors that primarily focuses on trucks and utility vehicles. GMC sells pickup and commercial trucks, buses, vans, military vehicles, and sport utility vehicles marketed worldwide by General Motors.

The Hertz Corporation, a subsidiary of Hertz Global Holdings Inc is an American car rental company with international locations in 150 countries worldwide. Hertz is the largest U.S. car rental company by sales. On May 7, 2013, it was announced that Hertz would relocate its corporate headquarters to Estero, just outside Fort Myers in Southwest Florida.

Honda Motor Co., Ltd. is a Japanese public multinational conglomerate corporation primarily known as a manufacturer of automobiles, aircraft, motorcycles, and power equipment.

Honda has been the world's largest motorcycle manufacturer since 1959, as well as the world's largest manufacturer of internal combustion engines measured by volume, producing more than 14 million internal combustion engines each year. Honda became the second-largest Japanese automobile manufacturer in 2001. Honda was the eighth largest automobile manufacturer in the world behind General Motors, Volkswagen Group, Toyota, Hyundai Motor Group, Ford, Nissan, and PSA Peugeot Citroën in 2011.

The Hyundai Motor Company is a South Korean multinational automotive manufacturer headquartered in Seoul, South Korea. The company was founded in 1967 and, along with its 32.8% owned subsidiary, Kia Motors, together comprise the Hyundai Motor Group, which is the world's fifth largest automaker based on annual vehicle sales in 2012. In 2008, Hyundai Motor was ranked as the eighth largest automaker. Hyundai sold 4.4 million vehicles worldwide in 2012, and with Kia, total sales were 7.12 million.

Jeep is a brand of American automobiles that is a division of FCA US LLC, a wholly owned subsidiary of Fiat Chrysler Automobiles. The former Chrysler Corporation acquired the Jeep brand, along with the remaining assets of its owner American Motors, in 1987. The division is headquartered in Toledo, Ohio. Jeep's current product range consists solely of sport utility vehicles and off-road vehicles, but has also included pickup trucks in the past.

Automobili Lamborghini S.p.A. is an Italian brand and manufacturer of luxury sports cars and SUVs based in Sant'Agata Bolognese, Italy. The company is owned by the Volkswagen Group through its subsidiary Audi.

Mercedes-Benz is a global automobile manufacturer and a division of the German company Daimler AG. The brand is known for luxury vehicles, buses, coaches, and trucks. The headquarters of Mercedes-Benz is in Stuttgart, Baden-Württemberg, Germany.

National Car Rental is a rental car agency based in Clayton, Missouri. National is owned by Enterprise Holdings, along with other agencies including Enterprise Rent-A-Car, and Alamo Rent a Car.

Nissan Motor Company Ltd, usually shortened to Nissan, is a Japanese multinational automobile manufacturer headquartered in Nishi-ku, Yokohama, Japan.

Thrifty Car Rental was founded in 1958. From 1981 to 1989, Thrifty Automotive was owned by an investment group of William Lobeck, Alvin Swanner of New Orleans and Archer McWhorter of Houston.  It became a public company in 1987 and in 1989 it was acquired by Chrysler, where in 1990 it was combined with Dollar Rent A Car.

Together with its corporately-owned locations and those of its franchise owners, the Thrifty Car Rental brand has more than 1,028 locations in 68 countries.

Most locations in the United States and Canada offer a Blue Chip Express Rental Program to expedite the rental process for business travelers.

Toyota Motor Corporation is a Japanese automotive manufacturer headquartered in Toyota, Aichi, Japan. In March 2014 the multinational corporation consisted of 338,875 employees worldwide and, as of February 2016, was the 13th-largest company in the world by revenue. Toyota was the largest automobile manufacturer in 2012 ahead of the Volkswagen Group and General Motors. In July of that year, the company reported the production of its 200-millionth vehicle. Toyota is the world's first automobile manufacturer to produce more than 10 million vehicles per year. It did so in 2012 according to OICA, and in 2013 according to company data. As of July 2014, Toyota was the largest listed company in Japan by market capitalization and by revenue.

Volkswagen, shortened to VW) is a German automaker founded in 4 January 1937 by the German Labour Front, headquartered in Wolfsburg, Germany. It is the flagship marque of the Volkswagen Group and is the largest automaker worldwide currently.

Volkswagen Group, or Volkswagen Aktiengesellschaft, shortly VW AG, is a German multinational automotive manufacturing company headquartered in Wolfsburg, Lower Saxony, Germany. It designs, manufactures and distributes passenger and commercial vehicles, motorcycles, engines, and turbomachinery and offers related services including financing, leasing and fleet management. In 2015, it produced 9.93 million motor vehicles, the second-largest number of any company in the world, behind Toyota and ahead of General Motors. It has maintained the largest market share in Europe for over two decades. It ranked seventh in the 2016 Fortune Global 500 list of the world's largest companies.