Retail Complaints

7-Eleven is an international chain of convenience stores that operates, franchises and licenses some 56,600 stores in 18 countries. The chain was originally known as Tote'm Stores until renamed in 1946. 7-Eleven Inc. is headquartered in Irving, Texas. Its parent company, Seven-Eleven Japan Co., Ltd., is located in Chiyoda, Tokyo. Seven-Eleven Japan is held by the Seven & I Holdings Co.

Abercrombie & Fitch is an American retailer that focuses on upscale casual wear for young consumers, its headquarters are in New Albany, Ohio, a suburb of Columbus. It has 278 locations in the United States, 4 in Canada, and is expanding internationally. The company operates 2 other offshoot brands: Abercrombie Kids & Hollister Co., in addition to two brands, Ruehl No.925 and Gilly Hicks, that closed in early 2010 and 2015, respectively. The company operates 1,049 stores across all four brands.

Academy Sports + Outdoors is a sports goods discount store chain. Academy carries an extensive line of name-brand equipment and clothing and shoes for competitive sports, physical fitness training, and outdoor recreational activities such as camping, hunting, fishing, and boating. Academy's company headquarters are located in Katy, Texas, a suburb of Houston, where it also owns a large warehouse used for effective inventory control and distribution.

Ace Hardware Corporation is a hardware retailers' cooperative based in Oak Brook, Illinois, United States. It is the world’s largest hardware retail cooperative, and the largest non-grocery American retail cooperative.

Advance Auto Parts, is headquartered in Roanoke, Virginia, and is now the largest retailer of automotive replacement parts and accessories in the United States by store count after acquiring CARQUEST in October 2013. AAP was founded in 1932 and had 2011 sales of approximately $6.2 billion. AAP operates over 3,800 stores in forty U.S. states and has over 55,000 employees.

Ahold Delhaize is an international food retail group, operating supermarkets and e-commerce businesses. Its 22 local brands employ more than 375,000 associates in 6,500 stores in 11 countries. Formats include supermarkets, convenience stores, hypermarkets, online grocery, online non-food, drugstores, wine and liquor stores.

Albertsons Companies Inc. is an American grocery company founded and based in Boise, Idaho. It is owned and operated by Cerberus Capital Management.

Aldi is a leading global discount supermarket chain with almost 10,000 stores in 18 countries, and an estimated turnover of more than €50 billion. Based in Germany, the chain was founded by brothers Karl and Theo Albrecht in 1946 when they took over their mother's store in Essen which had been in operation since 1913; it is one of the world's largest privately owned companies.

Alimentation Couche-Tard Inc. or simply Couche-Tard is one of the largest company-owned convenience store operators in the world with more than 16,000 stores across Canada, the United States, Europe, Mexico, Japan, China, and Indonesia.

Amazon.com, Inc., often referred to as simply Amazon, is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the world by total sales and market capitalization. Amazon.com started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video downloadsstreaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys and jewelry. The company also produces consumer electronics—notably, Amazon Kindle e-readers, Fire tablets, and Fire TV—and is the world's largest provider of cloud infrastructure services. Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.

The ampm brand is a convenience store chain with branches located in several U.S. states, including Arizona, California, Nevada, Oregon, Washington, recently in Kentucky, Illinois, Indiana, Georgia, Ohio, Pennsylvania, and Florida, and in several countries worldwide, formerly including Japan. The ampm brand is owned by BP America, Inc., a subsidiary of BP, which acquired its founding owner, Atlantic Richfield Company, in 2000. In the US, the stores are usually attached to an ARCO or BP-branded gas station. The first location opened in Southern California in 1978.

The Army and Air Force Exchange Service or “AAFES,” is the retailer on U.S. Army and Air Force installations worldwide. The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull.

Ascena Retail Group, Inc. is an American retailer of women's clothing. Ascena also owns the Maurices, Justice, Lane Bryant, and Catherines clothing store brands, and is the parent company of Ann Inc., operator of Ann Taylor and Loft stores.

Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world.

AutoZone is an American store and is the second-largest retailer of aftermarket automotive parts and accessories in the United States behind Advance Auto Parts, Founded in 1979, AutoZone has over 5,006 stores across the United States, Mexico, and Brazil. The company is based in Memphis, Tennessee.

Best Buy is an American multinational consumer electronics corporation headquartered in Richfield, Minnesota, a Minneapolis suburb. Internationally, it also operates in Canada and Mexico. It was formerly operational in China until February 2011 and in Europe until 2012. The company was founded by Richard M. Schulze and Gary Smoliak in 1966 as an audio specialty store. In 1983, it was renamed and rebranded with more emphasis placed on consumer electronics.

Casey's General Stores, Inc., is a chain of convenience stores in the Midwestern United States, primarily within the states of Arkansas, Iowa, Illinois, Indiana, Missouri, South Dakota, North Dakota, Minnesota, Kansas, Oklahoma, and Nebraska. The company is headquartered in Ankeny, Iowa; a suburb of Des Moines.

Circle K is an international chain of convenience stores, founded in 1951 in El Paso, Texas, United States. It is owned and operated by the Canadian-based Alimentation Couche-Tard. Today it is present in most of the US 50 states, all Canadian provinces and a number of European countries. In Asia and Latin America the brand is used by franchisees.

CST Brands, Inc. is an American publicly-traded fuel and convenience retailer. It is the second-largest of its kind in North America, with 1,900 outlets in the U.S. and Canada. CST Brands had 2013 revenues of about $12.8 billion and made approximately $360 million in EBITDA. Stores are concentrated in the central and southwestern U.S. states and in eastern Canada. It also sells fuel under the Valero and Diamond Shamrock brands.

Costco Wholesale Corporation is an American membership-only warehouse club that provides a wide selection of merchandise. It is currently the largest membership-only warehouse club in the United States, and as of 2015, the second largest retailer in the world.

Craftsman is a line of tools, lawn and garden equipment, and work wear controlled by Sears Holdings. The brand is owned by KCD IP, LLC, a special purpose entity created by Sears Holdings for securitization purposes that also owns Sears house brands Kenmore and DieHard.

CVS Caremark is the prescription benefit management subsidiary of CVS Health, headquartered in Woonsocket, Rhode Island.

Dollar General Corporation is an American chain of variety stores headquartered in Goodlettsville, Tennessee. As of January 2016, Dollar General operated over 12,400 stores in all U.S. states except: Alaska, Hawaii, Idaho, Montana, North Dakota, Washington and Wyoming.

It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico.

The company is headquartered at the Atlanta Store Support Centre in Georgia, Greater Atlanta.

The J. C. Penney Company is a department store with 1,060 locations in 49 U.S. states and Puerto Rico. In addition to selling conventional merchandise, JCPenney stores often house several leased departments such as Sephora, Seattle's Best Coffee, salons, optical centers, portrait studios, and jewelry repair.

Kmart is a chain of big box department stores headquartered in Hoffman Estates, Illinois, United States. The chain purchased Sears for $11 billion in 2005, forming a new corporation under the name Sears Holdings Corporation. The company was founded in 1962 and is the third largest big box chain in North America, behind Walmart and Target, with stores in the U.S., Puerto Rico, the U.S. Virgin Islands, and Guam. It also used to operate stores in Canada, Mexico, and Eastern Europe. As of January 30, 2016, the company operated a total of 941 Kmart stores in 49 states, Guam, Puerto Rico, and the U.S. Virgin Islands, including 934 discount stores, averaging 95,000 sq ft, and a Super Center, averaging 170,000 sq ft.

Kohl's Corporation, d.b.a. Kohl's, is an American department store retail chain. The first Kohl's store was a supermarket founded by Maxwell Kohl in Milwaukee in 1946. The company's first department store opened in September 1962.British-American Tobacco Company took a controlling interest in the company in 1972 and in 1979 the Kohl family left the management of the company. A group of investors purchased the company in 1986 from British-American Tobacco and took it public in 1992. Kohl's is the second largest department store by retail sales in the United States.

The Kroger Company is an American retailer founded by Bernard Kroger in 1883 in Cincinnati, Ohio. It is the country's largest supermarket chain by revenue, second-largest general retailer and twenty-third largest company in the United States. Kroger is also the third largest retailer in the world. As of December 2015, Kroger operates, either directly or through its subsidiaries, 2,778 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 34 states, with store formats that include supermarkets, superstores, department stores, 786 convenience stores and 326 jewelry stores. Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 37 food processing or manufacturing facilities, 1,360 supermarket fuel centers and 2,122 pharmacies.

 

Lowe's Companies, Inc. is a fortune 47 American company that operates a chain of retail home improvement and appliance stores in the United States, Canada, and Mexico. Founded in 1946 in North Wilkesboro, North Carolina, the chain has 1,840 stores in the United States, Canada, and Mexico. Expansion into Canada began in 2007 with the opening of a store in Hamilton, Ontario in early 2008. Lowe's started the construction of two stores in the Mexican city of Monterrey officially entering the Mexican market in early 2010. In 2011, Lowe's released plans to build over 150 stores in Australia over the next five years, hoping to compete with the US $46 billion industry. As of 2010, the chain is based in Mooresville, North Carolina. Lowe's is the second-largest hardware chain in the United States behind The Home Depot and ahead of Menards. Globally, Lowe's is also the second-largest hardware chain, again behind The Home Depot but ahead of the European stores B&Q and OBI.

Macy's, originally R. H. Macy & Co., is a department store owned by Macy's, Inc. It is one of two divisions owned by the company, with the other being Bloomingdale's. As of January 2014, the Macy's division operates 789 department store locations in the continental United States, Hawaii, Puerto Rico, and Guam, including the prominent Herald Square flagship location in Midtown Manhattan, New York City.:35

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and services. The company is headquartered near Beaverton, Oregon, in the Portland metropolitan area. It is one of the world's largest suppliers of athletic shoes and apparel and a major manufacturer of sports equipment, with revenue in excess of US$24.1 billion in its fiscal year 2012. As of 2012, it employed more than 44,000 people worldwide. In 2014 the brand alone was valued at $19 billion, making it the most valuable brand among sports businesses.

Nordstrom, Inc. is an American chain of department stores headquartered in Seattle, Washington. Founded in 1901 by John W. Nordstrom and Carl F. Wallin, the company began as a shoe retailer and expanded its inventory to include clothing, accessories, handbags, jewelry, cosmetics, and fragrances. Select Nordstrom stores also include wedding and home furnishings departments.

Publix Super Markets, Inc., commonly known as Publix, is an employee-owned, American supermarket chain based in Lakeland, Florida. Publix operates throughout the Southeast, with locations in Florida, Georgia, Alabama, South Carolina, Tennessee, North Carolina and have plans to expand to Virginia in 2017.

Safeway, Inc. is an American supermarket chain founded in 1915. It is a subsidiary of Albertsons, having been acquired by private equity investors led by Cerberus Capital Management in January 2015. Safeway's primary base of operations is in the western and central United States, with some stores located in the Mid-Atlantic region of the Eastern Seaboard. The subsidiary is headquartered in Pleasanton, California with parent company headquarters in Boise, Idaho.

Sears is an American chain of department stores founded by Richard Warren Sears and Alvah Curtis Roebuck in 1886; it used to be based in the Sears Tower in Chicago, and is now headquartered in Hoffman Estates, Illinois. It began as a mail order catalog company, and began opening retail locations in 1925. The company was bought by the American big box chain Kmart in 2005, which had just emerged from bankruptcy at the time and renamed itself Sears Holdings upon completion of the merger. In terms of domestic revenue, Sears was the largest retailer in the United States until October 1989, when it was surpassed by Walmart. It is the fifth-largest American department store company by sales as of October 2013, and it is the twelfth-largest retailer in the country overall. It operates divisions in Canada and Mexico, among several subsidiaries within its brand.

Sears Holdings Corporation is an American holding company headquartered in Hoffman Estates, Illinois. It is the owner of retail store brands Sears and Kmart, and was founded after the latter purchased the former in 2005. Sears Holdings owns the brands Craftsman, Kenmore, and DieHard. Sears Holdings operates 3,472 retail locations under the mastheads of Sears, Kmart, and their subsidiaries, such as auto centers and pharmacies. As of 2014, it is the 18th largest retailer in the United States.

Speedway LLC is the operator of a combination gas station/convenience stores that is based in Enon, Ohio, United States with locations operating under its namesake brand along the Midwestern and East Coast of the United States. Speedway LLC is a wholly owned subsidiary of the Marathon Petroleum Corporation and is the largest chain in central Ohio.

Stripes Stores is a chain of 700+ convenience stores in Texas, New Mexico, and Oklahoma. These locations are former Circle K and Town & Country Food Stores. Other convenience store brands they operate under include IceBox and Quick Stuff. It is one of the largest non-refining operators of convenience stores in the USA.

Target Corporation is the second-largest discount retailer in the United States, behind Walmart, and is a component of the S&P 500 Index. Founded by George Dayton and headquartered in Minneapolis, Minnesota, the company was originally named Goodfellow Dry Goods in June 1902 before being renamed the Dayton's Dry Goods Company in 1903 and later the Dayton Company in 1910. The first Target store opened in Roseville, Minnesota in 1962, while the parent company was renamed the Dayton Corporation in 1967. It became the Dayton-Hudson Corporation after merging with the J.L. Hudson Company in 1969, and held ownership of several department store chains including Dayton's, Hudson's, Marshall Field's, and Mervyn's.

The Walgreen Company is an American company which operates the second-largest chain in the United States of America behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information and photo services. As of February 29, 2016, the company operated 8,177 stores in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. It was founded in Chicago, Illinois, in 1901. The Walgreens headquarters office is in the Chicago suburb of Deerfield, Illinois.

Wal-Mart Stores, Inc., doing business as Walmart, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores. Headquartered in Bentonville, Arkansas, the company was founded by Sam Walton in 1962 and incorporated on October 31, 1969. As of September 30, 2016, Walmart has 11,573 stores and clubs in 28 countries, under a total of 63 banners. The company operates under the Walmart name in the United States and Canada. It operates as Walmart de México y Centroamérica in Mexico and Central America, as Asda in the United Kingdom, as Seiyu in Japan, and as Best Price in India. It has wholly owned operations in Argentina, Brazil, and Canada. It also owns and operates the Sam's Club retail warehouses.

Whole Foods Market Inc. is an American supermarket chain exclusively featuring foods without artificial preservatives, colors, flavors, sweeteners, and hydrogenated fats. It is the United States' first certified organic grocer, which means it ensures, to National Organic Program standards, organic integrity of the heterogeneous products from the time they reach stores until they are placed in a shopping cart. It opened on September 20, 1980, in Austin, Texas, its current headquarters. As of September 2015, it has 91,000 employees and 431 supermarkets in the United States, Canada, and the United Kingdom, and has its main produce procurement office in Watsonville, California.