Dec 28, 2016
Murder detectives sought Amazon Echo data
The voice-controlled device was found near to a hot tub where the victim was found dead amid signs of a struggle. According to court filings, Amazon was issued with two search warrants but refused to share information sent by the smart device to its servers. The police said a detective found a way to extract data from the device itself. The "Always on" machine makes recordings of audio it hears from a fraction of a second before it detects a wake word - either Alexa or Amazon - until it judges the command to be over. "Amazon will not release customer information without a valid and binding legal demand properly served on us," a spokesman for the company told the BBC. "Amazon objects to overbroad or otherwise inappropriate demands as a matter of course."
Related companies
Make a complaint about Amazon by viewing their customer service contacts.