Jan 8, 2018
Apple investigated by France for 'planned obsolescence'
In December, Apple admitted that older iPhone models were deliberately slowed down through software updates. Hop said France was the third country to investigate Apple after Israel and the US, but the only one in which the alleged offence was a crime. The group alleged that Apple had both deliberately slowed down some iPhone models through a software update and timed the update to coincide with the release of the newer model, the iPhone 8. "The slowing down of older devices seems to have the deliberate aim of pushing Apple customers towards purchasing the new model," the group said. Apple said the update was designed to extend the life of older phones as their batteries became less capable of providing the power for high-speed operations.
Related companies
Make a complaint about Apple by viewing their customer service contacts.
