Jun 20, 2024

US airline suspends staff after black men kicked off flight

Several American Airlines employees have been put on leave for their involvement in an incident in which black passengers were removed from a flight after a complaint about body odour. The company has also announced a number of initiatives aimed at preventing such incidents from taking place, including an "Advisory group" focused on the experience of black passengers. In the May lawsuit, three men - who were not seated together and did not know each other - said that every black man was removed from the flight between Phoenix, Arizona and New York City. The incident is not the first time that American Airlines has faced allegations of discrimination. In a separate incident in 2017, the NAACP warned black travellers to avoid the airline, citing a pattern of "Disrespectful" and "Discriminatory" behaviour as well as a "Corporate culture of racial insensitivity and possible racial bias".

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